Related note 0
Fraud Detection Report
1. Detection
Confirm the legitimacy of the alert.
Flag transactions
for unusual activity.
2. Immediate Actions
Temporarily
freeze the affected account
to prevent further unauthorized transactions.
Notify the customer
about the suspicious activity.
Verify recent transactions with the customer to distinguish between fraudulent and legitimate transactions.
3. Investigation
Collect transaction logs about the suspected fraud (e.g., transaction details, user account activity) and fill the
📈
Fraud report
document.
Identify patterns or similarities with previous fraud cases.
4. Communication
Notify all relevant internal teams (security team, legal, customer support) about the case.
Engineering security team
Legal
Customer support
5. Post-Incident Review
Conduct a thorough review to understand how the fraud occurred and update the
📈
Fraud report
if necessary.
Identify weaknesses or gaps in the current fraud prevention system and notify security team on those points.