This is the first new and improved Voice of the Customer digest. It will be delivered to your digital doorstep during the last week of every product cycle. It contains feedback and learnings coming from 1-1 conversations with customers, and is curated based on the fit with our vision and the impact it can have.
Want to learn more about a specific topic? Leave a comment in the doc and I'm happy to tell you more or arrange a meeting with a relevant customer!
Pulse
Some general observations from our customer base.
Market conditions
Some general observations on the market conditions, and some action items on how we can best deal with this.
Feature requests
Product team
Feature request 1
Description of the feature request and the why behind it.
Customers: Example customers and their ARR
Risk: Some calculation or more information of the risk of not addressing this.
Feature request 2
Description of the feature request and the why behind it.
Customers: Example customers and their ARR
Risk: Some calculation or more information of the risk of not addressing this.
Feature request 3
Description of the feature request and the why behind it.
Customers: Example customers and their ARR
Risk: Some calculation or more information of the risk of not addressing this.
Feedback
Feedback based on recent releases.
Release 1
What is the feedback on this recent release, how are customers using it, and is there anything we can learn from it or improve.
Release 2
What is the feedback on this recent release, how are customers using it, and is there anything we can learn from it or improve.